Help CenterIf you don't want to pay for LiveChat subscription with the use of your credit card, consider doing it with the use of a virtual one. You can create your virtual card in just a few minutes, and pay for LiveChat via bank transfer - no credit card required.
Note that Entropay is currently not available for customers outside of Europe. We are now working on finding a solution that will be available for customers from different locations as well.
We prepared a short tutorial on how to sign up for Entropay, a service that allows you to create your virtual card. See how easy it is to sign up and top up your card!
- Sign up for Entropay - learn how to sign up for Entropay;
- Sign up for Entropay Business Account - running a business? Learn how to sign up for Entropay Business Account;
- Top up your Entropay Card - top up your card via bank transfer and use it to subscribe for LiveChat
Sign up for Entropay
1) First, go to the www.entropay.com website and decide which account would you like to create. If you are a regular customer, click on Sign up button, as on screenshot below.
2) Fill the registration form and choose USD ($) as your currency. To proceed, click on Create Account.
3) Now it's time to create your first Entropay card. To do that, click on Create Card button.
4) To proceed, name your card and click on Create Card button.
Done! Now your Entropay account is ready to use. All that is left now is to top up your Entropay Card. After doing that, you will be able to use it to pay for your LiveChat subscription.
Sign up for Entropay Business Account
1) If you are running a company and you would like to open a business account, please go to www.business.entropay.com and sign up for Entropay Purchasing Account.
2) Fill the registration form and choose USD ($) as your currency.
3) To proceed, click on Start now! button.
Done! Now your Entropay Purchasing account is up and running. All that you have to do is to increase the limits of your business account.
To do that, click here and follow the article, provided directly by Entropay.
Top up your Entropay Card
When topping up your card via bank transfer, Entropay charges 1.95% from the transaction. For example, if you transfer $10, a fee of about $0.19 will be deducted and about $9.81 will be credited to your virtual card. When using Entropay as your payment method, don't hesitate to reach out to us. We will give you a discount that will cover the 1.95% Entropay's fee.
1) When viewing your new card, click on Top Up Card to top up your Entropay Card.
2) From the list of available payment methods, choose Wallet. Click on Add money to wallet to proceed.
3) On the next section, you will find the Bank Account Details provided by Entropay. To top up your Entropay Card, use those details to transfer funds from your bank account to Entropay.
It may take from 2 to 7 business days for the funds to reach Entropay account. Don't hesitate to let us know about the transfer - we can extend your account until the funds reach your Virtual Card.
4) After the funds are credited to your Entropay Card, go to Cards section available in Entropay panel.
5) From there, copy the details of your Entropay Card and add them to your LiveChat subscription.
Click here to learn how to manage your subscription at LiveChat.
Done! From now on you can use your virtual card to pay for LiveChat subscription, without the need to use your credit card. Hopefully, you have found this article helpful but if you have any additional questions, feel free to start a chat with us - we are available 24/7/365!